Privacy Policy

This privacy policy outlines how Holland Porselein Fabriek collects, uses, maintains, and discloses information collected from users of our site and services. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our online platform. The types of personal information we may collect include name, email address, mailing address, phone number, and potentially payment information for orders. We only collect personal identification information if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site-related activities or accessing certain services.

We may also collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include browser name, type of computer, and technical information about users' means of connection to our online platform, such as the operating system and the Internet service providers utilized and other similar information.

How We Use Collected Information

Holland Porselein Fabriek collects and uses users' personal information for the following purposes:

To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To improve our site: We may use feedback you provide to improve our products and services.
To run a promotion, contest, survey or other site feature: To send users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails: If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
For internal business purposes, such as data analysis, audits, developing new products, enhancing our site, improving our services, identifying usage trends, and determining the effectiveness of our promotional campaigns.

Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

Performance of a contract: When processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request before entering into a contract.
Legitimate interests: When processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.
Compliance with a legal obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
Consent: When you have given consent to the processing of your personal data for one or more specific purposes.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission or there is another lawful basis for processing. We may also disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal process.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If we transfer your personal data outside the European Union/European Economic Area, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other legally recognised mechanisms, to protect your data.

Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Cookies

Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

Changes to This Privacy Policy

Holland Porselein Fabriek has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us in writing at:

Holland Porselein Fabriek
25 Industrieweg
Delft, South Holland, 2631 AC
Netherlands

This document was last updated on [Date this policy is made public].